THIS IS IMPORTANT TO EVERYONE WHO HAS DEPENDENTS ON A VERIZON BENEFIT PLAN
Dependent Verification Update
By now, most of you have received your Dependent Verification packages at your homes. If you have not, you should be receiving your package in the next day or two. Whether or not you have received your package in the mail, you may go onto YBR via About You or go to www.verizon.com/benefits to get copies of the information that was sent to you and to submit documentation to verify your covered dependents. We are experiencing higher than expected phone volume at the Dependent Verification Call Center. If you need to speak to one of the representatives, we appreciate your patience and recommend that you call in a few days when there will be shorter hold times. Remember that you can check the status of documents you have submitted by accessing YBR via About You or www.verizon.com/benefits, and clicking on “Document Submission.” You can also view FAQs and other important information on the site.Of almost 400,000 dependents enrolled in Verizon plans, 350 dependents have been dropped and 25,178 dependents have been verified across the Enterprise in the first week of the dependent verification.Remember, you have until June 15, 2012 to submit your verification documents.
Thank you very much for your cooperation with this important initiative. We know that this process is extra work for you and we appreciate your efforts.